One year ago, we embarked on a journey to transform our organizational culture by centering it around fairness, learning, and accountability. Today, we will share the positive impacts this initiative has had on our team and operations.

Building on last year’s presentation, we will discuss our experiences in today’s dynamic fire services environment. Implementing a Just Culture has been crucial for the consistent and fair management of workplace events. This approach equips supervisors with the right tools to address various incidents, from station-based interpersonal challenges to post-event analysis.

By emphasizing Just Culture as a managerial tool, we will showcase its role in promoting trust, learning, and continuous improvement within the fire service.